You can now call 111 when you need help fast, but it isn’t a 999 emergency.
You can ring 111, 365 days a year, to reach a full range of local health services, including out of hours, doctors, community nurses, emergency dental care and late opening chemists.
Calls from landlines and mobile phones are free – just like 999.
When do I use it?
People should use the NHS 111 service if they need help or advice urgently but it’s not a life-threatening situation.
You should call 111 if:
- it’s not a 999 emergency;
- you don’t know who to call for medical help.
For less urgent health needs, you should still contact your GP or dentist in the usual way, and for immediate, life-threatening, emergencies please continue to call 999.
Download information in a different language or easy to read version
To download NHS 111 information in a different language or an easy read leaflet please visit NHS Choices.